Learn about how modernizing service delivery can provide multiple benefits for multiple functions within your local agency.

While the demands for services have been increasing due to the pandemic, local governments are facing a $500 billion dollar shortfall in the next few years. Governments are having to do more with far less while needing to ensure compliance is high for revenue-generating services. So how do you reduce the total cost of service fulfillment, while dealing with an ever-changing pandemic environment, and improving the citizen experience? 

Join Granicus in this live event where we cover how modernizing service delivery can provide multiple benefits for multiple functions within your local agency, and why it will take days, not months, to transform a multitude of services. 

Register for this webinar to learn: 

• What cost savings modernizing services can bring.

• How to add more valuable time back into your staff’s day.

• How to improve licensing, permit, and other service compliance.

• The role in modernizing services in creating better civic and staff engagement.

This webinar is complimentary thanks to the sponsorship of an ICMA Strategic Partner, Granicus, who will have access to registration information.

Sessions and gatherings designed to engage the local government community in deep discussion and active reflection about top issues in the profession.

In light of the COVID-19 health crisis and to prioritize the well-being and safety of our members, exhibitors, sponsors, and partners, ICMA launched its first ever digital event that took place September 23-26.

Now that September 23-26 has passed, ICMA is pushing forward on a new initiative titled, UNITE: Continuing the Conversation. We find it more important than ever to foster discussion about the ever-changing issues in our communities. To that end, we will host a series of conversations on Friday, November 13 which will explore three different themes: (1) bridging the digital divide; (2) key leadership and management challenges for the remainder of 2020; and (3) racial equity and social justice.

Here’s how it works:

If you have and are already registered for UNITE, you get to come back to the UNITE platform on Friday, November 13 using the credentials that were emailed for the September 23-26 event. No other registration is required and we will send you a follow up email with more details about the event and access soon.

If you are not registered for UNITE, register today and you will get access to the 200+ on-demand sessions showcased during September 23-26 PLUS continue the conversation with your local government peers on Friday, November 13 as we’ll be offering even more sessions to learn from!

Our mission is to bring local government professionals together from around the globe to learn from each other and address the new realities of our communities. UNITE is going beyond just September 23-26. We are providing all local government leaders and professionals with a place where they can stand together as a profession.

ICMA Coaching Program Webinar Series

The days when employees were hired right out of college and stayed with the same company until they retired are long gone, and yet many organizations still follow the same talent management process from thirty years ago. Organizations must re-imagine best practices for  attracting, growing, and retaining talent in this age of technological advancement.

What we'll cover:

• How can organizations attract and retain talent?

• Should talent be grown from within the organization?

• Is there a lack of clear guidance and general objectives about talent management in the Human Resources field?

We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.